Terms of use

1. Who we are

Klui is operated by ARCSCALE Group (FZC), Sharjah Research Technology and Innovation Park, Block B, Office B59-076, Sharjah, United Arab Emirates (licence 11814).

The product is at klui.ai. These pages live on home.klui.ai. Contact: privacy@klui.ai.

2. The service

Klui is an AI workspace: chat, research, documents, study, projects, voice input, and illustrations. You are talking to a model, not a person. Answers can be wrong or outdated. Check anything important. Klui is not medical, legal, or financial advice, and it is not an emergency service. More: Klui is AI.

These Terms cover the website, the Android app we distribute from our site, and the Windows desktop beta. We do not currently offer a native iOS app.

3. Age

You must be 18 or older. Signing in is your confirmation. If we learn someone is under 18, we close the account. Klui is not a product for children.

4. Accounts

You sign in with Google. Keep that Google account under your control and provide accurate information. Do not share your Klui account. We may restrict, suspend, or close an account that breaks these Terms, creates risk or harm, or must be closed to comply with law. If you believe we acted in error, contact privacy@klui.ai.

5. Acceptable use

Do not use Klui to:

• create or share sexual content of anyone under 18, including AI-generated CSAM, or to sexualize anyone under 18;
• create or share non-consensual intimate images, “nudify” images, or non-consensual deepfakes;
• break the law, attack or overload the service, scrape at scale, or bypass payment or safety controls;
• claim Klui’s output is not AI when you publish it as if a person wrote it unaided.

We may remove content, close the account, and report to authorities, including NCMEC CyberTipline and UAE police where required.

6. AI output and Humanize

Output can be wrong, biased, or similar for different users. You are responsible for how you use it.

To the extent permitted by law, we assign you any rights we have in output generated for you, subject to these Terms and third-party rights.

Humanize is a writing skill for cleaner, more natural phrasing. It is not a detector bypass and does not hide that the text came from Klui.

7. Your content

You keep your content. You grant us a licence to host, process, display, and transmit it as needed to run Klui, including sending it to the subprocessors listed on that page. You represent you have the rights to what you upload.

8. Plans and payment

Plans are Lite 10 AED, Pro 30 AED, and Max 50 AED per month, plus a card processing fee, as shown on pricing. The processing fee covers what our payment provider charges for the card payment and is shown at checkout. A free first month has no processing fee because nothing is charged. Usage is weekly. It resets 4 times each month. You cannot spend a full month of usage in one week.

Payment is on the website only. Native Android and Windows clients do not include checkout. If you are on those apps without a plan, subscribe at klui.ai.

The checkout page identifies the payment provider. Recurring plans can be cancelled in Settings → Account and remain available until the paid period ends. A prepaid plan does not renew automatically. Prices are in AED and the price shown at checkout is the amount charged.

Except where law requires otherwise, fees are non-refundable after access is provided. Contact privacy@klui.ai about a billing problem. Nothing in these Terms removes a cancellation, refund, or other consumer right that applicable law gives you.

9. Reports

You can report a message in Klui. We may review the reported content, remove it, restrict an account, and report it to authorities where required by law.

10. Deletion and export

Settings → Account → Delete permanently removes your active account, chats, files, and related product data. This cannot be undone. Limited records may remain where law requires them or as described in the Privacy policy.

Settings → Account → Download my data gives you a JSON copy of chats, file metadata, memory, and billing metadata. File bytes stay in Settings → Storage.

Logged-out instructions: Delete your account.

11. Third-party services

Klui relies on third-party models, search, storage, sign-in, and payment services. Their availability and terms may affect a feature. Links to third-party sites do not mean we control or endorse their content.

12. Disclaimers and liability

Klui is provided as available. We do not warrant uninterrupted service or that output is accurate, secure, or suitable for a particular purpose. To the extent UAE law allows, we are not liable for indirect or consequential loss arising from Klui. Where liability can lawfully be limited, our total liability is limited to the fees you paid us in the 12 months before the claim.

Nothing in these Terms excludes mandatory consumer rights or liability that applicable law does not allow us to exclude or limit.

13. Law

These Terms are governed by the laws of the United Arab Emirates. Courts of Sharjah, UAE. There is no arbitration clause.

14. Changes and general terms

We may update Klui or these Terms for legal, safety, security, or product reasons. If a change materially disadvantages you, we will give reasonable advance notice by email or in the product unless an urgent legal or safety reason prevents it. Changes apply going forward. If you do not agree, stop using Klui and cancel any recurring plan.

If part of these Terms is unenforceable, the rest remains effective. A delay in enforcing a term is not a waiver. You may not transfer your account or these Terms; we may transfer them as part of a reorganisation or sale of Klui. These Terms and linked policies are the entire agreement about your individual use of Klui.